Welcome Back

Following the Government’s announcement on moving safely to Alert Level 2 on May 14, the doors of Auckland Conventions, Venues & Events’ iconic venues will be reopening over the coming weeks while adhering to strict COVID-19 Alert Level 2 guidelines. 

Under Alert Level 2, event numbers are restricted to a maximum of 100 attendees. 

Venue opening information will be updated regularly as details become available.  

 

Aotea Centre 
The Aotea Centre and foyers, along with BOX Café and Bar and BOX in the Square are open from Monday 18 May.  

To comply with Ministry of Health safety guidelines, all visitors are required to register before entry. 

Auckland Art Gallery Toi o Tāmaki  
The Auckland Art Gallery will be reopening to the public on Saturday 13 June.

Auckland Town Hall 
The Auckland Town Hall is open for scheduled events only. 

Auckland Zoo 
The Auckland Zoo will be open from Wednesday 27 May.  

To comply with Ministry of Health safety guidelines, all visitors will be required to register before entry. 

Bruce Mason Centre 
The Bruce Mason Centre is open for scheduled events only. 

Mt Smart Stadium 
Mt Smart Stadium is open from Monday 18 May for smaller events, corporate bookings, and activities that align with the Government’s public health thresholds.  

To comply with Ministry of Health safety guidelines, all visitors will be required to register before entry. 

North Harbour Stadium 
North Harbour Stadium is open from Monday 18 May for smaller events, corporate bookings, and activities that align with the Government’s public health thresholds.  

To comply with Ministry of Health safety guidelines, all visitors will be required to register before entry. 

Shed 10 
Shed 10 is open for scheduled events only. 

The Civic 
The Civic is open for scheduled events only. 

The Cloud 
The Cloud is currently closed. 

At Alert Level 2, spaces in our venues are open for events of up to 100 people under stringent public safety measures.

ACVE continues to follow Government guidelines at each Alert Levelt to keep our visitors and staff safe.

Click here to see the venue safety measures we have put in place.

Monday – Friday 8 am – 5 pm

Saturday & Sunday CLOSED

These hours are subject to change if an event is taking place.

As part of the Ministry of Health’s Alert Level 2 measures, we are required to have contact tracing in place at point of entry in all our venues for our staff and visitors.

Contact tracing requires everyone to sign in at the Level 3 Aotea Centre entry and/or BOX Café and Bar terrace entrance.

We have developed a simple process to assist with our contact tracing.

A QR code will be available at entry for visitors to scan on their mobile phones (we recommend downloading the Kaspersky QR scanner app, available on iPhone and Android.)

Alternatively, people can check in at covid19.rfaweb.co.nz/aoteacentre

The process includes a health declaration. Visitors do not need to check out.

Our friendly staff will be on hand on Level 3 to assist with the process.

In accordance with the Ministry of Health’s Alert Level 2 health and safety guidelines, hand sanitiser units are situated throughout the Aotea Centre, its foyers and BOX Café and Bar.

Cleaning of our venues, surfaces and offices has increased, and high touch surfaces are cleaned daily.

Physical distancing is in place in our venues – i.e. one metre between friends, families and colleagues; two metres between strangers.

Ministry of Health signage advising of additional health and safety messages is displayed in all our venues and spaces.

At Alert Level 2 we are working with a range of small convention meetings and events activity, supporting our network of artists and companies to rehearse and develop new ideas in our venues, and get ready for Alert Level 1 where we look forward to inviting the public in for bigger events.

Until then, there are a number of things to see in and around our venues.

Lisa Reihana’s spectacular digital artwork Ihi, will be available to view from Alert Level 2 in the BNZ foyer (level 3) of the Aotea Centre during operating hours.

Aotea Square as a public space is open all year round.  We are cooking up some new ideas to activate the space and get BOX in the Square Café and Bar ready for those events.

After seven weeks of downtime, from 18 May the Auckland Live Digital Stage will be in testing mode,  and we look forward to showcasing some great stories and artists in a few weeks' time.

We look forward to creating new fun digital moments on the Aotea Centre Wrap from next week: as we head into winter, we have more dark time to play with!

Queens Wharf is a great place to take a stroll. While you are there take a look at the Michael Parekōwhi artwork The Lighthouse and capture an Instagram-worthy shot of the harbour.

The Aotea Centre, The Civic, and Bruce Mason Centre box offices remain closed under Alert Level 2, as does the Ticketmaster call centre.

Ticketmaster’s customer service is answering all queries sent via its online form between 9am – 5pm, Monday – Sunday.

For the information on cancelled and rescheduled shows, visit the help page on the Ticketmaster website

  • Mon 13 May – Wed 15 May:  8 am – 2 pm
  • Thu 16 May – Fri 17 May: 7 am – 7 pm
  • Sat and Sun CLOSED

Under Alert Level 2 open hours are being reviewed weekly.

Under Alert Level 2 conditions, BOX Café and Bar is operating to the guidelines set out by the Ministry of Health.

  • Contact tracing procedures are in place at entry
  • Physical distancing
  • All customers must be seated, with no standing or congregating unless collecting a grab-and- go purchase in the dedicated waiting area.
  • For dine in, customer table service only is provided
  • Grab-and-go customers must use the dedicated purchase and collection section of the cafe
  • All takeaway drinks are served in disposable cups. Keep Cups are not accepted.
  • Cashless payment only
  • Mon 18 May – Fri 22 May:  8 am – 2 pm 
  • Sat and Sun CLOSED 

Under Alert Level 2 open hours are being reviewed weekly.

Under Alert Level 2 conditions, BOX Café and Bar and BOX in the Square Café and Bar are operating to the guidelines set out by the Ministry of Health.

  • Contact tracing procedures are in place at entry 
  • Physical distancing
  • Grab-and-go service only (no seated service). Customers must use the dedicated purchase and collection section of the café 

BOX Café and Bar - Snacks and non-alcoholic drinks, Kapiti ice creams.

BOX in the Square Café and Bar - Snacks and non-alcoholic drinks.

There is currently no breakfast menu, catering service or venue hire available.

 

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For the latest new, announcements and events, visit aucklandconventions.co.nz